Your benefits
Transparency & control
USP Connect® gives you an overview of and control over the status of your cyber security services. Open tickets or pending changes are shown transparently and understandably and are professionally monitored by our 24x7 Security Operations Center.
User Experience
The USP Connect® user interface is intuitive to use and is protected against unauthorised access by multifactor authentication. Furthermore, users benefit from role-based views, contextual help and personal customisation options in QuickNavigation.
Overview in real time
The comprehensive Security Dashboard provides a real time overview of key performance indicators and site-specific status information. You are kept informed of your cyber security services - wherever you are.
USP Connect® Features
Service Management
USP Connect® provides you with an easy-to-use ticketing system for recording incidents and change requests. All your issues are taken and handled directly by our specialists. We can guarantee maximum efficiency in handling all queries — our processes have proved themselves time and again.
Reporting
USP Connect® has comprehensive and reliable reporting options and data analysis tools. Any important KPI can be called up with just a few clicks in the dashboard. The user has real-time analyses available and can download reports with ease.
Precise access rights
With role-based access rights, you can decide for yourself who has what access privileges and who may view what data in USP Connect®. Every user has individual access rights that define on a fine-grained basis what content he should be shown given his location or his role in the business.
