Data Privacy Statement

Data protection policy

United Security Providers values the implementation of legally compliant data processing policy that will protect your personal data.

This policy is intended to keep you informed as to how we protect your privacy.

We are happy for you to contact us at any time if you have any questions or concerns which you cannot find covered in our data protection policy.

This data protection policy covers both historical and future personal data.

Data controller

United Security Providers AG
Chief Privacy Officer
Stauffacherstrasse 65/15
3014 Bern
Switzerland

Phone +41 31 959 02 02
email CPO@united-security-providers.ch
Website www.united-security-providers.com

Protection of your personal data

United Security Providers protects your personal data with technical security measures and organizational processes. We ensure that we only collect information from you which serves a necessary purpose. The information collected is handled confidentially at all times and is protected against unauthorized processing and modification, unintentional loss, publication or unauthorized access. Information is transmitted over the Internet using the usual encryption technologies. We cannot offer a comprehensive guarantee of the security of electronically transmitted information, because information sent over the Internet can be at risk at the hands of the sender, transmitter and recipient, who are not under our control.

Contact requests sent by email to United Security Providers are collected in our CRM with the information they contain and stored until revoked. We save in our email archive any email contact requests to which we have replied for a maximum of 10 years, or until revoked. We also save the information provided in our CRM when you fill out a form on our website and send it to us. The email we receive in this situation is kept for a maximum of 10 years, or until revoked.

Lawfulness of processing personal data

The legal basis for the storage of personal data is the legitimate interest of United Security Providers as a market operator in accordance with article 6 of the General Data Protection Regulation (GDPR) and in particular article 6(f) of the GDPR:

  • Products and services offered

    • Processing of orders
    • Guaranteeing contracts (e.g. maintenance agreements, service level agreements, managed security services)
    • Organization and delivery of training
    • Customer service
    • Customer communication
    • Finance and credit control

  • Analysis of customer and user behaviour

    • Determination of customer satisfaction
    • Personalization of the offer to individual customer needs
    • Quality assurance of our customer service

  • Communication and marketing through channels such as email, phone, post, newsletters, online advertising

    • Announcement of products, features, services and consultancy offered
    • Training and development offered (online & offline)
    • Customers' reasons
    • Announcement of IT security expertise such as white papers, guides, e-books
    • Information relating to current IT security threads and recommendations for actions

Collection, use, forwarding, choice in respect of personal data

We collect and store your personal data under the following circumstances:

1. Visiting our website

It is not necessary to register to use our website. The following information may be collected in log files and in conjunction with the use of analysis tools (see also section regarding Google analytics):

  • IP address of the requesting device
  • Date and time of access/fetch
  • Name and URL of the data called
  • Operating system of your device and the browser you are using
  • Country from which our website was accessed
  • Name of your Internet access provider
  • Time zone difference over Greenwich Mean Time (GMT)
  • Content of the request
  • Access status/HTTP status code
  • Data volume transferred
  • Most recently visited webpage
  • Browser settings
  • Language and version of the browser software
  • Browser plug-ins activated

Links to third parties

Please note that www.united-security-providers.ch can include links to other websites which are not subject to this data protection policy. Visitors to our site can be forwarded to sites hosted by third parties to obtain further information regarding events, partner offers or associations. United Security Providers can provide no guarantee or assurance with regard to the storage of user data or its us on third party websites and servers. We recommend that you consult the privacy policies of all the third party pages linked by united-security-providers.ch to determine whether your personal data is being used.

Further offers, registration and contact with United Security Providers

It may be the case, however, that you wish to register to regularly receive further information from United Security Providers or to gain access to specific information such as webinars, courses or white papers. Data collected during registration is protected by the encryption technologies usual in the sector when it is sent over the Internet.

Below we list the services for which registration is required:

2. Contact forms

United Security Providers offers a contact form for visitors to its website for more detailed enquiries. The following data is requested:

  • Last name
  • First name
  • Sex
  • Company
  • Email
  • Remarks

3. Participation in webinars

You must register if you wish to view one of United Security Providers' webinars (live or from the archive). We need your name and email address for registration. Registration is organized through the GoToWebinar tool. We collect the following data for webinar participation:

  • Form of address
  • First name
  • Last name
  • Email

4. Document downloads

United Security Providers offers many documents going into greater detail, such as guides, white papers, offer flyers or success stories. You must register for some of these documents. We collect the following data from your registration:

  • Name
  • Email

5. Web chat

You can use web chat on our website. This service collects your IP address. During the course of the chat, you may be asked for further information as appropriate such as company, email address or phone number, in order to answer your query or provide greater detail. This information is voluntary.

6.  Events

United Security Providers promotes various events on the topic of information security. You may register for events via our own website or, occasionally, through third party websites. Personal data may be collected with the registration forms for events, with the nature of the data collected varying depending on the event.

United Security Providers can forward the registered persons' data to third parties in the context of an event. "Third parties" can be hotels, sponsors, co-sponsors, event promoters, organizers (including those which have been reached through third party websites), presenters and discussion participants, etc. Please consult the information for the particular event to find out how your data will be used.

It is also possible that United Security Providers receives personal data by participation in events promoted by third parties. This will, however, only be the case if you have explicitly permitted the promoter to pass your data on to third parties/event partners or if you have given us your data, e.g. by giving us your business card.

7. Personal contact via phone, email and meetings

We collect the data obtained from you in personal contact in our customer database:

  • Last name
  • First name
  • Sex
  • Company
  • Position
  • Department
  • Address (street, postcode, town, country)
  • Email
  • Phone numbers
  • Interest notified
  • Date of the contact
  • Notes on any conversation held

This information is only accessible to United Security Providers and is solely and exclusively used to allow us to serve you in a customer-friendly, individual and efficient manner. The data collected will never be made available to third parties.

8. Newsletter

United Security Providers regularly sends out newsletters regarding current IT security topics and specific offers which might be of interest to you. The newsletter can be explicitly subscribed to on our website. We need the following information for this:

  • Email
  • Sex
  • First name
  • Last name
  • Language

United Security Providers also sends you the newsletter automatically after personal conversations, meetings at events, following participation in webinars and after you have downloaded detailed documents.

You can view your stored newsletter profile data at any time, amend it, unsubscribe from the newsletter or request the complete and permanent erasure of your data.

We collect personal opening and click rates so that we can continuously improve our newsletters and adjust the contents to the interests of the readers.

Cookies

Our website uses cookies to provide an optimized presentation and the best possible user experience. In addition, cookies are used in certain areas of our website on a basis of legitimate interest so that we can better track your interests and thus are able to provide an individual web offer attuned to your needs.

What is a cookie? A cookie is a file which our website can use to place your web browser information (as an identifier) on your computer. Cookies are not used to determine the identity of persons who merely visit our website. We can use cookies to determine the usage behaviour of our visitors and determine their preferences in respect of location and language. This makes it possible, for instance, to direct our users immediately to the homepage relevant to them when they visit our website. Cookies are also used elsewhere.
How can I disable cookies?
You can disable cookies from our website through your browser settings if you do not wish to accept them. Look for the help function in your browser or consult your browser provider if you do not know how to do this.
The cookies used by our website belong to one of the following four categories, depending on their function:

1. Fundamental/required cookies
Some of the cookies we use are of fundamental importance for the operation of our website. This includes, for instance, the storage of your login data for certain areas in our website.

2. Performance cookies
Performance cookies support the performance and design of our website. Thus we are able, for instance, to establish how often a page has been visited, or whether a particular page on our website was called from a banner advert or by other means.

3. Functionality cookies
Functionality cookies help us to store your chosen preferences or support other functions as you navigate around our website. In this way we can remember your choices and hence your preferences for your next visit.

4. Targeting and tracking cookies
We use cookies on united-security-providers.ch to better track your interests in your use of the Internet. This will allow us to offer you a service tailored individually to you in the future – information with content relevant to you as part of campaigns on third party websites, for example. These cookies gather information about the origin of your visit, whether you have been shown content from United Security Providers, which concrete advertising material you have viewed, whether you have accessed our website directly or indirectly, from which device you have visited our website, and what you downloaded. This information is collected anonymously by third party providers.

Additionally, we use cookies on particular pages of our website for communication with external data providers, to draw conclusions from your usage behaviour. In future we will be able to provide more focussed information offers. The information we obtain is summarized and anonymous, but it does contain demographic data and further statistical information regarding usage behaviour, product interests, lifestyle etc.

Targeting and tracking cookies are provided by trustworthy third party providers. Please contact us if you would like to find out more about these providers and the way in which these cookies work.

Passing your personal data to third parties

United Security Providers complies with national and European data protection regulations. United Security Providers can pass your data to third parties under the following circumstances:

  • if this is required because of a court order or other ruling under the law or by the authorities; or
  • if the transmission of the data is necessary for the processing of your affairs and this includes another company with which United Security Providers has a relationship (see following section "Links to third parties"); or
  • if passing such data is reasonably related to the sale; or
  • if further tools are required in order to benefit from materials such as webinars and downloads provided by us or if United Security Providers makes use of technical or organizational services which we need for the performance of the purposes specified or our business activities. The service providers are contractually obliged to process the personal data exclusively on our behalf and in accordance with our instructions. We oblige our service providers also to comply with technical and organizational measures ensuring the protection of personal data. Please read the relevant details below in the "Marketing and analysis tools" section.

Marketing and analysis tools

1. Google Analytics

This website uses the function of the Google Analytics web analysis service. This is provided by Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies. Cookies are, as described above, text files which are stored on your computer and allow analysis of your use of the website. The information generated by the cookies about your use of this website is generally transferred to one of Google's servers in the USA and stored there.

In the event that IP anonymizing is enabled on this website, your IP address will first be cut out by Google inside the member states of the European Union or in other signatory states of the European Economic Area Agreement. Only in exceptional cases will the full IP address be sent to one of Google's servers in the USA and cut out there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to collate reports on website activities and to provide further services to the website operator associated with the use of the website and the Internet.

You can prevent cookies being saved by making the appropriate settings in your browser; you should be aware that in this event you may not be able to use all the functions of this website to their full extent. You can additionally prevent the collection of the data generated by the cookie relating to your use of the website (including your IP address) by Google and processing of this data by Google by downloading and installing the browser plug-in available on the following link: tools.google.com/dlpage/gaoptout.

2. Google Adwords and cookie-based advertising

If you use our website and have accepted the cookies, you may receive pop-up advertising on various websites, news portals and social media platforms for a maximum of 180 days.

3. Landing pages

We use landing pages for specific marketing activities; these landing pages are created using tools by external landing page providers located in the United States of America (USA) or in the United Kingdom (UK) and operated on external servers. When you enter your personal data in a form on these pages, this data will be transmitted to us through the servers operated by the tool providers, and may also be stored there. The landing page tool providers are not permitted to use or process your data.

4. Webinars

We use webinar tools such as GoToWebinar by LogMen Inc. which is located in the USA for the organization and delivery of our webinars.

If you register for a webinar, your data will be stored in these tools, in GoToWebinar for instance. You will receive from GoToWebinar a registration confirmation with a participation link for the webinar and after a webinar you will receive an email with links to the recording, a user survey or to the presentation shown in the webinar.

5. Web chat

When you use the web chat offered on our website, the chat is stored on and forward to us by servers owned the web chat operator, which is located in the USA.

6. Social media platforms

United Security Providers offers content on various social media platforms to which you might react. The primary purpose of these platforms is to make content more easily accessible and easier to share with other Internet users.

Our website provides social plug-ins for sharing the content with your personal social media network to which this data protection policy does not extend. Once you click on a link we no longer have any influence on the processing of any data transferred to the third party when you click on the link (such as the IP address or the URL on which the link is located), because the behaviour of third parties is naturally outside our control. We cannot therefore accept any responsibility for the processing of your data by third parties. Please note the data protection policy of the relevant provider where the collection, processing or use of personal data is associated with the use of websites offered by others.

Amendments to this data protection policy

United Security Providers may amend this data protection policy as necessary. We will notify you directly by email of important changes.

Your rights to your personal data

As a matter of principle, you have the right to information, correction, erasure, restriction, transmissibility of data, objection and revocation in respect of your personal data. We recommend that you get in touch with us if you believe that the processing of your data is in breach of data protection law, or your rights to data protection have been breached in any other way.